Privacy Policy
Personal data protection - GDPR compliance
1. Data Controller
In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR) and Organic Law 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights (LOPDGDD), the following information is provided about the data controller:
- Entity: LAV SILICONES 64, S.L.
- Trade name: ProSilicones64
- Tax ID: B66458795
- Address: Pol. Ind. Carrer A, Can Bas nº 6-8, 08739 Lavern, Barcelona, España
- Email: info@prosilicones64.com
- Phone: +34 938 17 33 99
2. Personal Data We Collect
We may collect and process the following categories of personal data:
2.1. Identification and Contact Data
- Name and surname
- Company/Organization
- Email address
- Phone number
- Postal address
- Tax ID/Business ID (when necessary for billing)
2.2. Browsing Data
- IP address
- Browser type
- Operating system
- Pages visited
- Browsing time
- Cookies (see Cookie Policy)
2.3. Commercial Data
- Information about products or services of interest
- History of inquiries and quotes
- Commercial communications
3. Processing Purposes
We will process your personal data for the following purposes:
3.1. Inquiry and Contact Management
Purpose: To attend to and respond to your inquiries, information requests or quotes.
Legal basis: Execution of pre-contractual measures and consent of the data subject.
Retention: For the time necessary to attend to your request and, subsequently, during the legal limitation periods for liabilities.
3.2. Commercial and Contractual Management
Purpose: Management of orders, invoicing, deliveries and commercial relationship with customers.
Legal basis: Contract execution and compliance with legal obligations (accounting, tax).
Retention: During the term of the commercial relationship and, subsequently, during the legally established periods (6 years for tax and accounting obligations).
3.3. Commercial Communications
Purpose: Sending commercial information, newsletters, news about our products and services.
Legal basis: Express consent of the data subject or legitimate interest (if already a customer).
Retention: Until you revoke your consent or request unsubscription.
3.4. Website Improvement
Purpose: Statistical analysis of website usage to improve its operation and user experience.
Legal basis: Legitimate interest in improving our services.
Retention: Anonymized data without time limit; identifying data for 25 months.
4. Legal Basis for Processing
The legal bases that legitimize the processing of your personal data are:
- Consent: You have given your consent for the processing of your data for one or more specific purposes.
- Contract: Processing is necessary for the performance of a contract or pre-contractual measures.
- Legal obligation: Processing is necessary for compliance with a legal obligation.
- Legitimate interest: Processing is necessary for the purposes of the legitimate interests pursued by the data controller, such as improving our services and managing the commercial relationship.
5. Recipients and Data Transfers
5.1. Data Communication
Your personal data will not be transferred to third parties, except by legal obligation or in the following cases:
- Technology service providers: Hosting, cloud services, email marketing platforms (all subject to adequate data protection guarantees).
- Public administrations: When required by law (Tax Agency, Social Security, etc.).
- Group companies: Progress Silicones (France) and Establecimientos OR64 (Spain) for joint commercial and operational management.
5.2. International Transfers
In case of using providers established outside the European Economic Area (EEA), we will ensure that adequate guarantees exist (standard contractual clauses approved by the European Commission, Privacy Shield certification or adequacy decisions).
6. Your Rights
You can exercise the following rights regarding your personal data:
- Right of Access: Obtain confirmation of whether we are processing your personal data.
- Right of Rectification: Request rectification of inaccurate or incomplete data.
- Right to Erasure ("Right to be Forgotten"): Request deletion of your data when no longer necessary.
- Right to Restriction of Processing: Request restriction of processing of your data in certain circumstances.
- Right to Data Portability: Request to receive your data in a structured format.
- Right to Object: Object to the processing of your data for direct marketing purposes.
Exercise of Rights
To exercise any of these rights, you can contact us through:
- Email: info@prosilicones64.com (subject: "Exercise of GDPR Rights")
- Postal mail: LAV SILICONES 64, S.L., Pol. Ind. Carrer A, Can Bas nº 6-8, 08739 Lavern, Barcelona, Spain
You must prove your identity through a photocopy of your identity document or equivalent document. We will respond to your request within a maximum period of one month from its receipt.
Right to File a Claim with the AEPD
If you consider that the processing of your personal data does not comply with the regulations, you can file a claim with the Spanish Data Protection Agency (AEPD):
- Website: www.aepd.es
- Address: C/ Jorge Juan, 6, 28001 Madrid
- Phone: 901 100 099 / 91 266 35 17
7. Data Security
LAV SILICONES 64, S.L. has implemented adequate technical and organizational security measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized communication or access.
However, you should be aware that Internet security measures are not impenetrable and we cannot guarantee absolute security.
8. Policy Updates
LAV SILICONES 64, S.L. reserves the right to modify this Privacy Policy to adapt it to legislative or jurisprudential developments, as well as industry practices.
In case of substantial modifications, users will be informed through this website.
Last update: 02/02/2026
Version: 1.0